THE MACHIYA SHINSENEN

THE MACHIYA HOTEL KYOTO | BOUTIQUE MACHIYA HOTEL

YOUR STAY

GUEST SERVICES

We’ll help to curate your stay at THE MACHIYA HOTEL KYOTO for an unforgettable visit to Kyoto.
From where to go, what to see, to our favorite places throughout the city, ask our staff anything about Kyoto during your stay.

Front Desk Assistance
Guest Services
Our friendly English & Japanese-speaking staff will be on hand to assist you with your check-in, recommend sightseeing attractions throughout Kyoto, and answer any questions you may have during your stay. Connect to our staff via your in-room telephone (10:00AM ~ 7:00PM). *Emergency assistance available 24 hours a day. *After 7:00PM, your in-room phone will connect to our emergency number.
Housekeeping
Housekeeping
Housekeeping will provided for all guests. Please inquire about additional towels, amenities, and more.
Breakfast
Breakfast
Choose your deluxe MACHIYA Breakfast Bento — made fresh daily, and delivered to your machiya suite every morning. Click for More Details
Complimentary Amenities
Complimentary Amenities
Original machiya bathroom amenities curated just for you during your stay. Each guest will not only receive amenities in a Japanese-style kinchaku bag to take home, but will also be welcomed with a complimentary water bottle, Japanese tea, and original MACHIYA COFFEE blend. Click for More Details